Hospitality And Tourism Management

MBA Tourism and Hospitality Management gets you ready for your next career move in the evolving, fast-paced, and rewarding world of the hospitality and tourism industry. You will develop your business and management skills for a range of hospitality sectors including accommodation, food and beverages, guest services, leisure and tourism.

Next start date

Launching January 2019

Format

Online

Structure

10 courses offered on a modular basis. Each course runs for eight weeks.

How to apply

Complete our online application form

Fees per course

US$ 550
Find out more

Programme overview

You will be equipped with the knowledge and skills required to assume first-line supervisory and management positions. The programme will develop your capabilities to:

  • apply critical thinking, multitasking, and problem-solving skills in demand by the hospitality industry
  • develop analytical and collaborative problem-solving skills through authentic case studies with leading industry partners using relevant industry technology
  • brush up on customer service, HR, and supervisory skills
  • apply teamwork and leadership skills
  • create strategies for supervising, motivating employees, and work as a team to achieve the goals and objectives of the hospitality workplace.

 

The business administration programme at VUU, where this specialisation is taken, is for working professionals wanting to update and consolidate the skills necessary to operate in the fast-changing business world of today. Each course within the programme builds on participants’ existing professional skills, and is an advanced study of best business practices both in the African and international contexts. The programme is taken over two years and made up of 10 courses, with each lasting eight weeks and a exam in the final week.

 

The demand for competent and creative business leaders and managers who will take business practice to the next level in the African context is undisputed today, given the situation and realities on the ground. Transforming existing business practices will not happen overnight but will occur when sufficient numbers of business professionals adhere to best business practices. African business practices 3.0 will not only make business practices more efficient in terms of human and financial resources, but will also have a knock-on effect in terms of the region’s social and economic development.

 

All courses in the programme are constructed to ensure that local realities are taken into account while at the same time looking to international best practices to bring business realities and practices in the region into line with international standards and practices.

 

The Hospitality and Tourism Management programme’s relevance is indisputable. While Uganda and Africa emerges as a popular tourist destination, the need for managers of the industry grows. As the programme is undertaken entirely online, it is for mid-level managers who already work in the industry or other professionals who wish to make a career change.

Advantages of the programme are:

  • business executives lead busy lives and need the flexibility to study at their own pace and in their own time
  • tutors are sourced globally with a mix of strong practical and academic skills so that best business practices are at the heart of it
  • guest speakers engaged in the tourism and hospitality management sector will be invited to share experiences and expertise in every course offered in the programme
  • the programme is entirely online so that busy professionals can access learning materials 24/7 with a mix of perspectives and exposures that are a crucial part of the student learning experience.


All courses in the programme not only focus on the new and emerging technologies available today that enhance and facilitate best business practices in this sector, but also on professionalism and ethical decision-making in order to take business practices to the next level.


The final part of the programme, the practicum allows students to test drive their new skills in the real business world. Graduates with this academic training will enjoy the benefits of greater employability in their professional career, in addition to better opportunities of professional promotion and greater sustainability of personal business ventures.


Target students

This programme is delivered fully online and uniquely designed for people working in the hospitality and tourism industry, e.g. hotels, conference centres, restaurants and other hospitality and tourism venues.


The programme is also open to recent graduates with a Bachelors degree, with the intention achieving an MBA. The programme is also suitable for those intending to pursue PhDs in future. The online mode of delivery ensures maximum convenience to the learners, avoiding wasting time and the costs of travelling to class.


Entry requirements

To be eligible to join the programme, you should have completed a Bachelors degree with an honours class (at least 2nd Class Lower) and have relevant work experience in the hospitality and tourism industry.
You will also be required to pass our online Graduate Admission Test.
The course is also open to recent graduates with Bachelors degree intending to pursue academic careers to PhD in future.

Nationalities represented
Average years work experience
Average age of our students

Why study with us

You will have an opportunity to study and consult with an international staff made up of leading academics, practitioners and researchers in Public Health from 22 countries.


VUU’s Tourism and Hospitality Management class also consists of a diverse, international and friendly group of  professionals who, together, make a rich social and professional network that allows exchange of broad experiences, knowledge, and practices for you to engage in future for consultancies, career and job opportunities.


Designed with busy people in mind, the programme is delivered 100% online giving you the opportunity to study at the convenience of your home, office or smartphone, saving you the trouble of travelling to the lecture room or even leaving your home country. 

The modular nature of the programme and the favourable teaching hours allow you to attend only those courses that you can afford in a year, thus offering you the opportunity to learn while you earn and fitting your studies around your work, family and life commitments, without taking a career break.


Our application process is free of charge. Our fees payment schedule is flexible, allowing you to pay in modular instalments. International students can even pay in local currency. We have five intakes a year (January, March, May, August and October), thus allowing you to join at your earliest convenience. We also have opportunities for scholarships and bursaries, as well as partnerships for internship and mentoring with leaders in the relevant industry of interest. In addition, you can obtain a Postgraduate Certificate within 12 months.

We have five intakes

per year

Programme structure 


The programme consists of 10 courses offered on a modular basis over a 20-month period followed by six months to finalise the dissertation or research paper. Each course runs for eight weeks.

Given the nature of today’s world, all organizations need to keep up with the changing times in order to remain literally in business. Successfully managing the process of strategic planning and implementation will grow a better and more successful organization. Strategic Management focuses on all the issues that relate to the process of strategy formation in organizations: the planning and implementation of strategy, strategic change/transformation and “turn-around processes”, the improvement of an organization’s strategic competences at various levels inside the organization, and on characteristics of organizations that manage to be successful and survive over long periods of time. 

“Going with the flow” is not a good approach to managing organisations and people. Nowadays organisations, public or private, large or small, local or international are intricate entities that require constant attention and care. To do this, one needs concepts, models, and tools that will make analysis possible and lead to logical conclusions including the choice of the relevant approach to steer the people and the organisation in the right direction. This course will lead you through several stages aimed at better understanding of organisations and the functioning of the people within them. This will always be approached from a business perspective to make sure that the situations being discussed are real and that mistakes can have serious consequences.

International Business (IB) is concerned with the issues facing international companies and governments in dealing with all types of cross-border transactions. This course will lay considerable emphasis on understanding the global dynamics of our world, including an understanding of the contexts of global business. Thinking globally — and understanding how to bring different cultures together. Areas of study within the course include individual and team management skills, intercultural communication, and global logistics, finance, and marketing.

Thinking critically and making the right decisions in specific situations is just as important in professional life as it is in personal life. These are not the same thing as intelligence, they require a focus on examining multiple points of view and using objective, bias-free thinking. As a result of using critical thinking skills, managers can make effective decisions by identifying and choosing the best option among multiple alternatives in specific situations. A way of thinking that allows you to develop positions on issues that are logical and explicable to others. Areas of study within the course include identifying thinking flaws, differentiating between good and bad suggestions, communicating persuasively, and managing difficult people or circumstances, especially in crisis situations.

The course is focussed on the idea of integrity at both corporate and individual levels, and will ultimately argue that a good person is good in all areas of life. We believe that a critical examination of central ethical issues at governance, organizational, and personal levels will demonstrate that nothing in the world is value free: not business, development, public health, and yes, also hospitality and tourism. The course examines the nature of governance to show that leadership and management are necessarily ethical practices with the ‘Common Good’ being a chief topic covered. The course also explains what ethical concerns are, how to reason in “solving” ethical dilemmas, and how to approach complex cases in ethics through the discussion of case studies. Students will develop an understanding of the impact professionals have in their roles as ‘moral agents’, with the decisions they take and the policies they make reaching beyond individuals or organizations.

Starting with understanding hospitality and tourism from both local and global perspectives and overt time this course explores the different markets and their needs, from luxury tourism through recreational tourism, to back-packer tourism. This includes the recent move to more tourism focussing on remote, less-travelled routes. The global economy and global citizenship is explored and the importance of business principles underlying the hospitality and tourism industry. The course concludes by looking at the issues surrounding tourism and the environment.

This course builds on the knowledge gained in the previous course. It looks at physical infrastructure of the tourist industry which depends on good, solid organisational management principles. The history and organisation of the accommodation providers is explored leading to the roles of key individuals in the modern hotel structure, information systems and customer satisfaction and complaints procedures. Facility / infrastructure management and maintenance including health, safety, and first aid are covered, including an examination of security and risk management.

Exploring the ‘hotel system’ and how best it can be managed for a seamless customer experience including food and beverages which covers roles in the kitchen in and front of house, menus, the principles of buying and storage to manage wastage and shortages and revenue management to generate optimal income. Accommodations services and management is then addressed, looking at the crucial role of housekeeping. The final part of the course looks at wellness and leisure / recreation services and their importance as additional income streams.

The business of tourism is growing with the ease of transport and travel in today’s world, with tourists now looking for tailor-made experiences. The diversity of tourism in Africa is explored from safaris in the wilderness, through mountain climbing and white-water rafting, to beach holidays and city exploration. There is a particular focus on cultural tourism and African heritage and how this can help build a tourist industry that educates while generating income. Visa and health issues are covered along with the changing role of travel agencies in the light of online booking and the growing opportunities for tour operators and specialist tour guides. The meaning of ‘green’, ethical and sustainable tourism and the complex relationship between tourism and development, from a revenue-generating perspective and from the perspective of sustainability.

This course on research methods will prepare students for serious research in any area of hospitality and tourism managemanet. Given that research methods is a course underpinned by different theoretical and philosophical assumptions, it is important for students to be able to evaluate the various methodologies and choose appropriately a method that will be conducive and relevant to the area of development s/he has chosen to study. The course will familiarize students with all aspects of research from locating and organizing literature, through the choice of research methodology, the collection and interpretation of data, to the dissemination of results. The course will also examine contemporary issues in development research and introduce students to the ethics of research.

Mr. Patrick Bitature. Proprietor, The Skyz Hotel Kampala
Whenever I have a moment to read, I read. I have to nourish myself to remain relevant. Invest in books, conferences, and research online. When seeking for employment or starting a business, it helps to have the right tools. Keep building on the knowledge you have, learn new skills and master them, and only then will you excel.

Up to 50% scholarship available 

Study with us

Entry requirements

To be eligible to join the programme, you should have completed a Bachelors degree with an honours class (at least 2nd Class Lower) in a subject associated with or of relevance to Public Health from a recognised institution. You will also be required to sit and pass our Graduate Admission Test (GAT) administered online. Current or past experience of working in a public health, health promotion role or a health NGO is an advantage. The course is also open to recent graduates with Bachelors degree intending to pursue academic careers to PhD in future.

Scholarships and bursaries

We offer 50% scholarships to applicants with a First Class or Upper 2nd Class Bachelors degree, and those who excel in the Graduate Admission Test. They have to maintain their excellent performance in order to retain the scholarship. We also offer scholarships to continuing students with excellent performance. We offer 100% bursaries to applicants with confirmed need of financial support, which must also be retained with excellent performance. For full information on scholarships and bursaries, please visit the scholarships page.

Apply online

If you have any questions about our programmes or studying online, please contact our Admissions Team by email at admissions@virtualuni.ac.ug or call +256 393 202 136 / 137 Applying is easy. Simply complete the Online Application form. Before you start, make sure you have soft copies of your certified transcripts and CV ready to upload together with your application. You will also need to have prepared your Personal Statement (why you want to take the programme) and a short summary of your experience.

How programme is delivered

Courses are delivered via the Moodle e-learning platform, which is user-friendly and does not require extensive computer knowledge. Content is uploaded for the student to read at his/her pace. 

Common spaces are provided for students to interact amongst themselves or do group work under the supervision of the tutors. Lectures are conducted online using the user-friendly Zoom software used internationally by other great universities. 

Our free online library gives access to close to 50 million resources in over 300 publisher databases.  

Research

The tutors and students on the programme are engaged in research projects focusing on: 

  • human resources for health
  • health services management
  • refugee health
  • quality and safety of health care
  • palliative care
  • maternal, neonatal and child health
  • health financing.

"The on-line lectures allowed me to interface with instructors and fellow students in class and continue discussions outside the structured programme at my convenience. To my delight I received all the technical guidance to access digitized course content and on-line lectures right from the start. I did not have the hassle of waiting for printed materials to arrive as was the case when I was doing BA distance education."

Abaas Mpindi

Pioneering International Development student