Module 1: Overview
 Value of operations in the asset lifecycle
 What does it take to be ‘Best in Class’?
 Organisational models
 The key components and how they fit together
Module 2: Production Optimisation and Efficiency
 The ‘Choke Model’
 Maximum Potential Production
 Locked-in potential
 Reducing planned and unplanned Losses
Module 3: Integrity and Reliability
 Selecting an appropriate maintenance strategy
 Maintenance basics
 Beyond the basics towards excellence
 Key Performance Indicators
Module 4a: Planning
 Why is excellent planning important?
 People
 Processes
 Tools
Module 4b: Training and Competence
 Critical activities and job profiles
 Global operating standards
 Learning plans
 Assurance and assessment
Module 5: Operations Readiness
 Operations in the project lifecycle
 Concept of ‘fit for purpose’
 Critical operations ‘deliverables’ in the project phase
 Organisation and support
Module 6: Leadership and Performance Management
 Operations in the business planning cycle
 Operating ‘rhythm’
 Performance Review
o Leadership and ownership
o Processes
o Meetings ToR and Key Success Factors

Module 7: Conclusion
 Discussion and Q&A
 Action Plans
 Course evaluation
 Wrap-up